SMC Laboratories, Inc. takes great care in handling its customers’ confidential information for privacy protection in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.

Definition of Personal Information

For the purpose of this Privacy Policy (“this Policy”), “Personal Information” refers to personally identifiable information (including any information which can be easily matched with other information and thus can be used to identify certain individuals), including, but not limited to, the customer’s name, date of birth, address, email address and telephone number.

Purpose of Use of Personal Information

The purpose and scope in which the aforementioned Personal Information may be used is as follows:

  • Collecting information on the customer’s business background;
  • Answering customer inquiries;
  • Sending out required information;
  • Processing for statistics.

Disclosing Personal Information to Third Parties

No Personal Information collected by SMC Laboratories, Inc. in respect of the customer will be disclosed to third parties unless the customer’s prior consent is obtained.
However, SMC Laboratories, Inc. may disclose Personal Information collected from customers to third parties where such disclosure is permitted under the Act on the Protection of Personal Information and other applicable laws and regulations.

Shared Use of Personal Information

SMC Laboratories, Inc. and its subsidiaries may share and use the customers’ Personal Information within the scope of the “Purpose of Use of Personal Information“ above.  With regard to the handling of the customers’ Personal Information, the aforementioned companies that share and use the customers’ Personal Information have implemented measures that are equivalent to or more stringent than those implemented by SMC Laboratories, Inc.  Of all such Personal Information to be shared for use, SMC Laboratories, Inc. shall be responsible for the management of Personal Information of the customers located in Japan.

Disclosure, Correction, Suspension of Use, etc., of Personal Information

With regard to the customers’ Personal Information, when the subject customer makes a request for notification of the purpose of use, disclosure, correction, addition or removal of items of such Personal Information, suspension of use, deletion, or suspension of provision to third parties, SMC Laboratories, Inc. shall, upon verifying the subject customer’s identification, accommodate such request in accordance with the provisions of the Act on the Protection of Personal Information.
For specific procedures to make such request, please make an inquiry to the email address in the “More Information” section below.


This Policy is subject to change without prior notice.
When any change is made to this Policy, the specifics of such change will be announced on this website.

More Information

For any detailed information concerning the management of Personal Information by SMC Laboratories, Inc., please make an inquiry to